Q: I did my down payment for my orthodontic treatment and signed the paperwork but I haven’t started yet and theres not a
Start date set up yet either. Can I get my down payment back?
A:
If you haven’t started your orthodontic treatment and no start date has been set, you may still have a chance to request your down payment back. The key will be to review the contract or paperwork you signed. It likely outlines the terms and conditions related to payments, cancellations, or refunds.
Many agreements include specific clauses regarding non-refundable deposits or obligations to pay even if the treatment hasn’t begun. Check if there’s any mention of a refund policy or any timeline for canceling. If the paperwork is unclear or you believe you have valid reasons for backing out, it’s a good idea to contact the office directly to discuss your concerns.
Additionally, if you feel misled or pressured into signing without all the necessary information, you could have a stronger case for requesting a refund. Having a conversation with the office may help you understand your options better and find a solution that works for both sides.
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