Charlotte, NC asked in Social Security for North Carolina

Q: My overpayment for my ssi is saying I still owe. What should I do?

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James L. Arrasmith
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Answered

A: If you're dealing with an SSI overpayment notice, the first step is to contact your local Social Security office right away. You can schedule an appointment to discuss your situation and understand exactly why they believe you were overpaid.

You have several options to handle this situation. If you believe the overpayment amount is incorrect, you can file an appeal within 60 days of receiving the notice. Alternatively, if you agree with the amount but can't afford to repay it all at once, you can request a payment plan to make smaller, manageable monthly payments.

In some cases, you might qualify for an overpayment waiver if the overpayment wasn't your fault and paying it back would cause financial hardship. To request this, you'll need to fill out Form SSA-632 (Request for Waiver of Overpayment Recovery). Keep all your documentation organized and maintain copies of everything you submit to Social Security during this process.

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