Concerned about legal actions after yelling at VA worker using call ID blocker.

Question

I called the Department of Veterans Affairs recently and during the call, I ended up in an argument with a worker who refused to transfer me to the emergency room while I was in pain. In frustration, I yelled and used profane language. The worker then said they would report me to the police and ended the call, but I was using a call ID blocker and didn't provide personal information. Should I be concerned about potential legal actions?

James L. Arrasmith · Answer

Your concern about potential legal action is understandable, but in most cases, legal consequences for verbal outbursts over the phone are unlikely, especially without your identifying information. While the VA employee may have reported the incident, without your name, phone number, or other identifying details, it would be difficult for authorities to connect the call to you specifically. 
 
However, it's worth noting that government agencies sometimes have sophisticated call-tracking systems that might bypass consumer-level call blockers. If you've previously provided your information to the VA or if they have other means to identify your voice or calling patterns, there's a small possibility they could link the call to you. 
 
For your peace of mind, consider that verbal arguments, while unprofessional, rarely rise to the level of criminal charges unless they include specific threats. Going forward, you might find it helpful to have an advocate assist with difficult VA interactions, or request a different representative when communications become frustrating. Everyone deserves respectful healthcare access, and your pain was real, but finding constructive ways to address barriers will likely serve you better in the long run.

Q: Concerned about legal actions after yelling at VA worker using call ID blocker.