Q: Timeframe to receive back child support in Alabama.
I am awaiting back child support payments in Bibb County, Alabama. The non-custodial parent's income was withheld on the 20th of this month, but I have not received any funds or communication about when I will receive the payment. How long does it typically take to process and receive these funds?
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A:
In Alabama, when child support payments are withheld from the non-custodial parent's income, the process involves several steps that can influence the timing of when you receive the funds. After the payment is withheld, the employer forwards it to the Alabama Child Support Payment Center (ACSPC). Once the ACSPC receives the payment, they aim to disburse it to the custodial parent promptly. According to the Alabama Department of Human Resources, the ACSPC strives to send payments within two days of receipt. citeturn0search2
However, the exact time it takes for you to receive the payment can vary based on factors such as processing times and mailing durations. Typically, you might expect to receive the funds within a week after the income is withheld, but this can vary. If you have not received the payment within this timeframe, it's advisable to contact the ACSPC directly at 1-877-774-9513 for clarification. citeturn0search0
Additionally, you can monitor the status of payments by accessing your payment history through the ACSPC's online portal. This allows you to track when payments are received and disbursed, providing greater transparency and helping you anticipate when funds will arrive.
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