Q: Is it lawful for business to deny a refund if return made within 20 days and purchaser has receipt?
A: Retailers have the right to set terms and conditions of refunds within their own establishment. Many retailers will also reserve the right to deny refunds in any circumstance they deem appropriate. Look at your receipt and the refund policies at the store. If you appear to be on solid ground you may want to pursue a claim in court. At least consult with an attorney before you file to get an idea of what to expect in court.
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