Asked in Consumer Law for California

Q: is it legal to ask a store owner or anyone of that matter for their first and last name?

there is a purchase I made and the receipt was suppose to be on the date that I purchased but leaving the store and making it home I noticed something wrong with my purchase and I went back to the store to return it in its same conditions and I gave the receipt the same cashier looks at my receipt and tells me the receipt that she handed me that day was from last years and it said so on the receipt I asked to speak to her manager and the manager told me the same thing and I told them both they need to check to date on the receipt printer but in the process of doing that I would like to have both of their names because my purchase was of $400 if it was petty money obviously I wouldn't care for it but being that its a waist I want to know if its the right legal thing to do

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1 Lawyer Answer
Mr. Robin Mashal
Mr. Robin Mashal
Answered
  • Los Angeles, CA
  • Licensed in California

A: Disclaimer: The materials provided below are informational and should not be relied upon as legal advice.

There is nothing illegal about asking the store manager for his/her name or identification number so you can make a note who you talked to at the store. If the store manager has business cards, you can ask to have one of his/her cards. You should consult your own attorney to protect your legal rights.

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