Tifton, GA asked in Consumer Law, Products Liability and Contracts for North Carolina

Q: I have a question about a invoice paid and a warranty.

I paid an invoice to have a 12 mil liner installed under my newly constructed house. Now I have determined that i did not receive the product that I paid for. Also the warranty that I have in hand from the company shows a 15 yr warranty on the liner installed to be free from holes and tears and to be free from groundwater on top of the liner or repair at no charge. What are my options on making the company install what I paid for? I mentioned the warranty because there are multiple holes and tears in the liner. What are my legal options if the company refuses to install the actual liner I paid for?

1 Lawyer Answer
Mr. Michael O. Stevens
Mr. Michael O. Stevens
  • Products Liability Lawyer
  • Hillsboro, OR

A: This is actually a contracts issue. You have a few options on that. One, contact the company that installed the product and see what they will do for you. If they do not make good, you could contact the manufacturer (assuming they are different companies) and make a complaint with them. You could also contact the Better Business Bureau to file a complaint with them, or your state's consumer protection department. If none of that works, consider sitting down with a local contracts attorney to see about a breach of contract case.

Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.

The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.

Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.