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North Carolina Consumer Law Questions & Answers
1 Answer | Asked in Consumer Law for North Carolina on
Q: If a vehicle was bought and was supposed to have a lein on it but the title came in clear and with no lein recorded

Then the vehicle was sold and the loan company found out. What are the actions they can take civil, criminal? Can the owner be charged with a crime?

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Nov 23, 2020

The vehicle owner signed a contract with the loan company, so the owner still has to pay off the loan. If the loan is not paid, the loan company can bring a civil lawsuit to get a judgment for money owed. Criminal charges are a possibility but without more facts, this is difficult to assess. If the... Read more »

1 Answer | Asked in Construction Law and Consumer Law for North Carolina on
Q: My contractor is saying there is a law in NC for a 50% percent deposit for remodeling. Is this true?
Lynn Ellen Coleman
Lynn Ellen Coleman answered on Nov 5, 2020

There is no such law requiring a minimum 50% deposit. You will find the following information about hiring a contractor: https://www.nclicensing.org/consumerAwareness.asp (copy and paste the link into your browser).

2 Answers | Asked in Consumer Law, Copyright and Civil Rights for North Carolina on
Q: How can I find opinions of Amy Coney Barrett
Tim Akpinar
Tim Akpinar answered on Sep 26, 2020

The Supreme Court's blog has a new page that summarizes her career highlights, and it mentions several cases. Here is the link:

https://www.scotusblog.com/2018/07/potential-nominee-profile-amy-coney-barrett/

Good luck

Tim Akpinar

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1 Answer | Asked in Consumer Law for North Carolina on
Q: Can paypal legally keep my deposit that was put in my wife’s account

My wife and I had our federal Tax return deposited into her paypal account. Since then they have put limitations on the account, while trying to life those limitations we discovered that in order to do direct the deposit The first name on the deposit is supposed to match that of the account holder... Read more »

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Sep 6, 2020

They can hold it, but once it is proven that she was authorized to accept it, they should release the funds.

1 Answer | Asked in Consumer Law for North Carolina on
Q: In the state of NC when trading a vehicle to a dealer, do I disclose engine or transmission replacement on damage dis?
Lynn Ellen Coleman
Lynn Ellen Coleman answered on Sep 6, 2020

If your vehicle is 5 years old or newer and the damage was over 35% of the value you must disclose.

1 Answer | Asked in Consumer Law for North Carolina on
Q: I own a restaurant and grocery delivery service in North Carolina. Can a restaurant force me to take their menu off

Can they force me to take their menu off of my site and not accept orders from them?

Tim Akpinar
Tim Akpinar answered on Sep 3, 2020

A North Carolina attorney could answer best, but your question remains open for three weeks. As a general matter, elements of North Carolina law aside, they could sue. Whether they prevailed would be up to a court, but they could argue that they want association only with a given delivery service,... Read more »

1 Answer | Asked in Consumer Law, Lemon Law and Small Claims for North Carolina on
Q: If I pay the car note will I be able to get it back or do they sell it and I still have to pay anyway

This is just a nightmare am going to lose my job because of this I don’t understand if they couldn’t do the verbal agreement why so I could have try to figure something out rather then lose my job am a signal mom I really need my job I only complained because I was waiting with no response just... Read more »

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Aug 23, 2020

You might possibly be able to get them to give you the car back if you make all past due payments plus pay late charges - but they can legally refuse to agree to do that, and they can demand you pay off the loan in full - just because of missing one payment. You loan agreement most likely says any... Read more »

1 Answer | Asked in Consumer Law, Lemon Law and Small Claims for North Carolina on
Q: My truck got repossessed after a verbal agreement about the payment because I made a complaint how can I get my truck

My complaint was about two safety recalls and having a dead registration and tags been waiting since April also they lied about the vehicle ever being in a accident before I purchase it I’ve been getting ignored but if I call from a different from they pick up but say I’ll call back but don’t... Read more »

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Aug 23, 2020

This is something that you need specific advice about including a review of all of the paperwork you signed. Verbal agreements are generally not enforceable, but you may have claims against the dealer. Contact an experienced auto fraud attorney for advice. Do not delay, you will not be able to get... Read more »

1 Answer | Asked in Consumer Law for North Carolina on
Q: Do I have recourse against Bank of America for not modifying and then selling my second mortgage to a private investor?

After bankruptcy we applied to modify our 1st and 2nd mortgage with Bank of America (originally with Countrywide). We completed packages over and over again. Finally Fannie Mae took our first mortgage away from Bank of America, placed it with Seterus and modified. They also informed us that... Read more »

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Aug 13, 2020

This is impossible to answer on an online forum because a review of documents is necessary. Go see an attorney ASAP. Your best bet is to consult a consumer bankruptcy attorney because an experienced one will know about second mortgages that have questionable enforceability. In addition, loans held... Read more »

1 Answer | Asked in Civil Rights and Consumer Law for North Carolina on
Q: Sales agent denied me a viewing of a house in a new subdivision but allow another woman a viewing, is this legal?

I visited a new subdivision & fell in love with a floor plan. The sales rep. was unengaged during my visit & any feedback I got concerning the community I had to ask for it. I went back a week later to view the home again and the same rep, told me I could not view it because it had sold. I... Read more »

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Aug 13, 2020

It sounds like you have grounds for a complaint against the sales agency under the Federal and North Carolina's Fair Housing Act. You can do one of two things. File a complaint against the sales agency, or sue. I do not recommend suing on this kind of case without an attorney. A good place to... Read more »

1 Answer | Asked in Consumer Law, Small Claims, Criminal Law and Personal Injury for North Carolina on
Q: A hotel I am living at is false advertising I have filed a complaint with the doj is there anything I can else I can do?

The person working the desk also the owner said he wasn't offering the posted weekly rates that are taped in the office window due to covid-19 which should have been $225. Instead he said I would have to pay the nightly rate and charged me $45 per night for 7 nights which totaled $315. He is... Read more »

Tim Akpinar
Tim Akpinar answered on Aug 10, 2020

A North Carolina attorney could advise best, but your post remains open for two weeks. It might not necessarily be false advertising - it's possible it could be an oversight resulting from changes in day-to-day operations that the pandemic has forced upon small business owners. There could be... Read more »

1 Answer | Asked in Consumer Law, Collections, Energy, Oil and Gas and Public Benefits for North Carolina on
Q: I am having a problem with the City of Shelby, I've been paying my power bill late but never have I not paid it..

I just want some one to help me go through my power bills to explain to me I am 67 and I think they are taking advantage because I don't read well.

Tim Akpinar
Tim Akpinar answered on Jul 29, 2020

This does not sound like a legal matter that you need to involve an attorney for. Considering the amount of ordinary household utility bills, attorney fees might not be justified. You could see if their customer service department could help explain your bill. If you aren't satisfied, you... Read more »

1 Answer | Asked in Consumer Law, Contracts and Construction Law for North Carolina on
Q: Do I have a case against the builder of my house for the work they subcontracted out?

We built our house approximately 6 years ago and we have had several issues with the AC system since we moved in. The builder of our house used a subcontractor for our AC system. We have repeatedly reported issues about our system over the years and they kept sending out the subcontractor to fix... Read more »

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Jul 29, 2020

You have a "statute of repose" issue. If it has been six years or longer, even if you did have a claim against your general contractor, it is too late to sue.

1 Answer | Asked in Consumer Law and Lemon Law for North Carolina on
Q: What chance do I have at getting money back from as is auto purchase less than 30 days ago still owe money on
Lynn Ellen Coleman
Lynn Ellen Coleman answered on Jul 23, 2020

There is no way for us to give you a reliable answer to such a general question. You need to take the contract for purchase to an attorney and speak to the attorney in detail about what was said about the car and so forth, and what was wrong with the car.

1 Answer | Asked in Consumer Law and Lemon Law for North Carolina on
Q: Bought car as is can I get money back. Been less than 30 days. Broke down in less than 10
Lynn Ellen Coleman
Lynn Ellen Coleman answered on Jul 23, 2020

There is no "lemon law" for a used vehcile in North Carolina. You need to personally speak to an attorney about what was represented about the car in order to determine if you have a case. This is way too fact intensive to be asked on an online forum such as Justia. In gereral, your... Read more »

1 Answer | Asked in Business Formation, Business Law, Consumer Law and Contracts for North Carolina on
Q: How can I protect myself from the customer suing me?

Hi I have a marketing business where I put up Facebook ads and connect contractors with potential customers

My question is if the contractor breaks something, doesn’t fulfill the job, or the work is faulty and damages the home how can I protect myself from the customer suing me?

Phil Cardis
Phil Cardis answered on Jul 9, 2020

It would help to have a clear disclaimer in some form as to the limited role your marketing company plays in connecting contractors with prospects. Not sure what information you are using to market but best to disclaim those representations as well in some manner.

1 Answer | Asked in Consumer Law for North Carolina on
Q: A solar panel salesman came to the house. My husband and I signed something on a laptop. This was to begin the process .

No product was delivered. Day 4 my husband sent a text message cancelling interest in purchase of solar panels.Today we received an invoice for $4900

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Jul 8, 2020

You generally have until midnight of the third business day after you sign a contract that resulted from an in home solicitation to cancel the transaction. You need to get a copy of what you signed and dispute the bill you received. If you waited until the 4th business day, it may have been too... Read more »

1 Answer | Asked in Consumer Law and Small Claims for North Carolina on
Q: I bought a used motorcycle from a dealer cash outright. The dealer does not have the title yet.

My temp tag is expiring soon and I don’t yet have a tag or title. The dealer is saying they need more time to get the title. What should I do next?

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Jun 17, 2020

I assume the bike has an NC title. If it has been more than 60 days since you purchased the vehicle, they have not delivered the title on time. They were required to disclose to you in writing they did not have the title in their possession when you bought it. If they don't give it to you... Read more »

1 Answer | Asked in Consumer Law, Lemon Law and Products Liability for North Carolina on
Q: We have a Jeep that is less than 2 years old that we have now sunk about $6,000 in repairs. What is our recourse?

There was a recall on the clutch and we fixed that issue before the recall and are trying to get reimbursed. The same issue has happened though on top of other issues. The car is used to and from work and normal use. It is only about 18 months old and we have sunk about $6,000 repairs on a brand... Read more »

Lynn Ellen Coleman
Lynn Ellen Coleman answered on Jun 17, 2020

I assume you purchased the vehicle new. If you purchased a used vehicle, the lemon law does not apply. Here are the basic lemon law details for a few vehicle.

The problem occurs in some part of the vehicle that is covered by the manufacturer’s warranty and you are within the warranty...
Read more »

1 Answer | Asked in Consumer Law, Personal Injury, Products Liability and Business Law for North Carolina on
Q: Can I rebottle a brewery's bulk hand sanitizer into smaller sizes (2oz, 5oz, etc.) and sell to biz's with permission?

I talked to a brewery about buying their WHO 80% Alcohol Formula in bulk and selling it to businesses within the triangle area in NC. I want to see what legal issues there may be and how to avoid getting into trouble.

My email to the brewery was:

"Good morning!

I was... Read more »

Tim Akpinar
Tim Akpinar answered on Jun 4, 2020

A North Carolina attorney could advise you best, as state law issues could be applicable, but your post remains open for a week. One issue that you could consider is posing this question to a trademark attorney, as that category is not included in the selections made. You are selling someone... Read more »

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