Q: What's my next step - I am disputing a charge on my credit card and the credit card company is saying it's valid.
A: Without knowing more, I would recommend contacting your credit card company to find out how to appeal the decision. Also, ask why they are considering the charges valid. Make sure you keep thorough notes concerning your communications with the company, including dates and times of calls, and names of the persons with whom you discussed the issue. If they continue to deny your disputed claim, you may want to contact an experienced consumer protection attorney.
Disclaimer: Providing general answers are meant to help the poster to understand some complex legal concepts and in no way creates an attorney-client relationship.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.