Q: Hi if DHL courier lost my travel documents and am unable to travel anymore what grounds can I approach them on
A: You should check your receipt or other documentation. Typically, carriers limit their liability for loss of property. Also, you may have agreed to arbitrate your claims. Other than the cost of replacing the lost papers, it does not appear that you sustained any damages (such as identity theft). You should consult with a lawyer to review the papers and opine on your options.
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