Q: I submitted currency to Heritage Dallas to sell for me. They did not handle my coll. as it was presented to me.Recourse?
I was told collection would be evaluated (each piece as I had over 9,000) graded, and put to auction. This was not the case. They were lazy and sold by collection by geographical area in 8 different lots. Sold for less than 4k. Was told would fetch up to 10-12k. They misrepresented the process and treated my collection differently than other "prominent" COLLECTORS. I viewed currency for sale and previous sales at Heritage and it is clear they mishandled my collection and did not provide the attention and time and effort it deserved. I could have sold 8 lots on ebay. Why pay them 28%?
A: There is probably some type of agreement you signed, either a paper agreement or an online agreement. You will need to take this agreement and copies of all documents showing what Heritage promised they would do in terms of selling your collection and go to an attorney to get your case evaluated. (By documents, I mean you should gather everything including emails, text message, advertising propaganda, correspondence you have had with other people that used Heritage, etc.) One of the problems you may encounter is there may be a clause in your contract that limits any legal actions and says they have to be brought in some State other than Oregon. There may also be a clause that requires you to arbitrate and eliminates your right to go to a regular court to resolve a dispute. So start by talking to an Oregon Lawyer and make sure you bring everything you need to the first consultation so they can give you the most helpful advice.
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