Q: Can I take a moving company to small claims court for non-delivery of shipment?
I recently re-located from MD to TN. I hired a moving company to ship some household items to TN that were picked up on June 26 in MD. Per the company's written delivery schedule, items should be delivered between 1- 14 days. It has been 32 days since they were pick up and still no delivery. The company has given us 5 different delivery windows over the last 3 weeks, all which passed. The issue is that we are leave TN, and the US for an overseas assignment this weekend. If items are not delivered before we leave, then I believe they will be lost forever. The company has promised (as they have 5 or 6 times already) to have items delivered by tomorrow morning. If this does not happen, I would like to know if I have any legal options to take against the company such as small claims court. Total value of the shipment is about $10k.
A: You can take them to court. But look at your contract. There may be some requirement that you arbitrate, or submit the matter to mediation first. I would suggest you contact the moving company and tell them you are giong to contact the police / district attorney as to his if the furniture is not delivered by ____date.
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