Q: Can a company back bill me?
Hi! So I live in Baltimore city. I park in a parking garage everyday. The garage is run by a larger company located in DC. I have used this garage for over 6 years. Their online payment system is terrible and outdated. I called them to set up automatic payments (for my sanity) they told me to go online and do it. I did.
Since July (it's Feb) my parking garage entry card was working just fine, I used it daily. I never recieved a notice or invoice. I assumed the bill was being taken out as usual. Their rule is your entry card gets turned off if you bill isn't paid by the 5th and they email you to let you know. NONE of this happened. I checked my online account with them in Dec and it was up to date and in good standing. I realize I should have checked my bank statements. I admit fault on that but my card was working so I wasn't worried. Suddenly on Feb 5th I can't get out of the garage. The I check my online account and they are saying I owe $860. They said when I set up my automatic p
A: If you agreed to pay a certain amount per month, or per use, and you have never paid—regardless of whose fault it was—you still owe the money. If they are charging late fees, you might have an argument about that, but you must pay the cost of the parking you agreed to pay.
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