Riverside, CA asked in Consumer Law, Small Claims, Communications Law and Internet Law for California

Q: A moderator team on a discussion forum is harassing me, do I have any legal action available to me?

The team of moderators singles me out for ridiculous things, banning me, and allowing other users to harass me, by not holding other users to a similar standard. The website has 1 paid employee, and the moderation team is made up of volunteers. The organizational structure is set up so that if you have a complaint with moderator action, it is taken to a group of similar moderators for a secondary review, and the process ends there. The group has no oversight whatsoever and are allowed behave or misbehave as they see fit. I have attempted to contact customer support, who kicks the issue back to this single employee, who I feel is culpable for the harassment solely based on his inaction and blatant efforts to remain out of it. I shouldn't have to deal with a bunch of volunteer douchebags from a paid site.

1 Lawyer Answer
William John Light
William John Light
Answered
  • Riverside, CA
  • Licensed in California

A: Unless you are being discriminated against based on your age, race, ethnic origin, nationality, disability, gender, sexual orientation, political affiliation, etc., then there is no legal remedy for people being mean to you. Take your business elsewhere.

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