Q: What should I do if an insurance company ignores my requests for more information on my claim?
A: File a complaint with the Maryland Insurance Administration. If you go through their online complaint process, you get more information. (They probably won't actually do anything. But they'll get you straight answers.)
A:
You could keep track of the requests you made. If the claim is ultimately denied, the information requests you made could become relevant.
Tim Akpinar
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