Long Beach, CA asked in Products Liability and Business Law for California

Q: Good Afternoon, I've had a solar system on my house for approximately 4 years that is not functioning due rain damage.

I have had the system for approx 4 years. This will be the second time the inverter and control panel has filled with rain water and failed. I have been trying to get it fixed for the last 3 months. The company we lease the system from finally (after 2 months) sent out a service person. I am told, by the service company, it has filed all required reports with the leasing company but the leasing company has not authorized the repairs stating the service company hasn't provided them with reports. I have called both entities multiple times. I need legal advice on how to get them to repair my system and get it up and running\producing. I have not missed any lease payments which by contract need to be refunded the full length of time the system hasn't produced. The damage is reportedly due a faulty installation allowing rain water to enter the control panel housing frying inverter(s). I am getting the run around while paying significant dollars to the power company and for the lease.

1 Lawyer Answer

A: Your question remains open for four weeks, maybe because it was overlooked in the Product Liability heading. A California attorney would be in the best position to identify the consumer law elements under which you could pursue your remedies. A California attorney could help determine the most ideal forum based on the amount in dispute and any provisions that might apply in your installation (e.g. arbitration clauses) if it was necessary to pursue the matter in litigation or arbitration.

Tim Akpinar

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