Q: my student loan holder keeps telling me they have never received my income-contingent repayment plan
I've sent it to them 8 times. They keep telling me they have never received it, as a result, the amount keeps going up. Is there anything I can do about this as it has been going on for over a year now.
A: If you are sending it to them by mail, you may want to consider sending it by certified mail. Then you will get a receipt sent back to you showing that it has been delivered.
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