Alexandria, VA asked in Consumer Law and Small Claims for Virginia

Q: Can we file a lawsuit against Ashley furniture for false advertising and misinformation?

We purchased bedroom and dining room furniture from Ashley furniture about a year ago. The furniture's cost us about $8000 plus insurance coverage of $600. In about a year, the coating of the furniture has been peeling off, the chairs legs are lose and the joints are broken. We reached out to Ashley's furniture and after almost 3 months of delays and back and forth, we were told manufacturer's warranty has expired and that we should contact insurance. We reached out to insurance and we are being told that all the damages are manufacture damage and that insurance doesn't cover. We are stuck with furnitures that are a year old but looks like they are 10 years old.

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1 Lawyer Answer
Robert R Weed
Robert R Weed
PREMIUM
Answered
  • Annandale, VA
  • Licensed in Virginia

A: Virginia has some of the weakest consumer protection laws in the country.

One place to look for a lawyer who could be able to take it on is National Association of Consumer Advocates. https://www.consumeradvocates.org/find-an-attorney

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