Q: I am having a problem with the City of Shelby, I've been paying my power bill late but never have I not paid it..
I just want some one to help me go through my power bills to explain to me I am 67 and I think they are taking advantage because I don't read well.
A: This does not sound like a legal matter that you need to involve an attorney for. Considering the amount of ordinary household utility bills, attorney fees might not be justified. You could see if their customer service department could help explain your bill. If you aren't satisfied, you could reach out to state agencies that oversee public utilities and possibly consumer rights groups. If you can't resolve your matter that way, then you could reach out to North Carolina attorneys who represent consumers. Good luck
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