Q: I purchased a New 2019 Ram Promaster in CA in May 2020, with Open Saftey Recall
A New vehicle purchase in CA with Recall #W00 2014-2019 VF SHIFTER CABLE. The dealership sent me a free carfax for the van I purchased and it showed that parts were now available for the open recall repair. I called the service department to schedule the repair and was asked if I was the owner of this Construction Company, no I replied, he said that the van is registered to this company.
I called Chysler Corp and was told the van could not be sold as a new vehicle with a open recall. I was told to go back to the dealership and find out if the paperwork was possibly mixed up with the Construction Company. She also said that they would file a complaint with the dealership.
I think I was sold a used vehicle ( mileage at time of purchase 259 miles) at a new car price? What are you thoughts and what is my recourse?
A: That is right. They are not allowed to sell a new vehicle with an open recall, so, have a lemon law attorney look at your sales documents.
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