Q: My rental car was stolen while I had the keys on me and now I'm being asked to pay for the vehicle. Is that right?
I was originally told I wouldnt be held responsible since I was in possession of the keys
A: I'm sorry that happened to you. The process here will be dictated by the contract with the rental car company. Assuming you have insurance, the worst case scenario is you've got to pay the deductible for your own insurance company.
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