Atlanta, GA asked in Consumer Law for Kentucky

Q: Question about consumer laws

I dropped my mower off for a tune up and oil change including hydrostatic system. The price was quoted $180-$200 depending on the mower. Later that day the guy calls with a list of things that need to be replaced. I asked specifically okay if you replaced everything you think is wrong, worst case scenario, how much would it cost? The answer was $800-$900. I said that’s more than I am prepared to spend. Just fix the things that are critical. He again started giving me a list of the critical items. A couple of days go by and he calls and says that it will be right at $900. I said okay, but asked why... he gives me an excuse. Calls me the next day to tell me my bill is $1075, but more labor will need to be included. I argue with him but say that I will pay $1150 total no more, if he shows me all of the receipts for the parts replaced. He tells me I will get an itemized receipt which is not the same. What is my best option to keep for getting screwed?

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1 Lawyer Answer
Timothy Denison
Timothy Denison
Answered
  • Consumer Law Lawyer
  • Louisville, KY
  • Licensed in Kentucky

A: Pay the Bill, get the itemized receipt, ask for all the old parts to be given to you, then sue him for fraud when he can’t produce them and they don’t match up with the bill.

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