Brunswick, OH asked in Consumer Law and Collections for Ohio

Q: A business is charging me for services I never asked for or scheduled with them. What can I do?

A well chlorination company cleaned the well of a house I'm in the process of buying and when I told them a week later that it didn't pass the county's water test they went back out to the house to re-chlorinate without my consent or scheduling anything with me and are charging me for this second service.

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1 Lawyer Answer
Mark Martin Turner
Mark Martin Turner
Answered
  • Consumer Law Lawyer
  • Cleveland Heights, OH
  • Licensed in Ohio

A: A few things here. First, was the original service (which I assume you requested) warranted to pass the inspection, or should they have known that was what you needed, if you answer yes to either then the company breached its warranty to you in the initial service. The second service should not be paid for unless there is specific language in the original contract saying they can otherwise they should have waited for you to request the services. In any case, you should contact a local attorney to assist you with this.

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