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Ohio Consumer Law Questions & Answers
1 Answer | Asked in Consumer Law, Contracts, Criminal Law and Lemon Law for Ohio on
Q: Who do I contact or what can I do about a Used Auto Dealership, trying to fraud me?

I financed a vehicle for 13,000. Everything got finializied, the Finance guy at the dealership is trying to fraud me out of money for things that dont connect with my loan or contract, is threatening me and trying to use scare-tactics to have me voluntary repo the car and still be at fault for a... View More

Marcus A. Ross
Marcus A. Ross
answered on Feb 29, 2024

You can contact the Ohio Attorney General’s Office Consumer Fraud Division which deals with fraud and deceptive trade and sales practices by businesses like automobile dealerships and report tge fraudulent behavior. You also obviously have the option of filing a civil action against the finance... View More

1 Answer | Asked in Consumer Law for Ohio on
Q: Need advice, I don't know what I should report this as...

2 weeks ago, I bought a camper from a seller on Facebook Marketplace for $2500. When we bought it there was a problem with the title. He suggested we 'just use whiteout' to fix it, but we got him to agree he would fix the issue and get the title and bill of sale back to me, notarized,... View More

James L. Arrasmith
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answered on Feb 26, 2024

It sounds like you're dealing with a frustrating situation regarding the camper purchase. Given the repeated delays and the seller's failure to provide the promised title and bill of sale, it's understandable that you're feeling uncertain about what to do next. It's... View More

1 Answer | Asked in Civil Litigation and Consumer Law for Ohio on
Q: Bumper and exhaust fell off driving into bay for oil change. Should they be responsible for the repair?

It's a ford mustang that sits low. The employee guiding him in just told my son yea I guess I should have be watching. And the walks into the office. The owner of the business wasn't any help neither. The police made a report.

James L. Arrasmith
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answered on Jan 25, 2024

In your situation where the bumper and exhaust of a Ford Mustang fell off while driving into a bay for an oil change, determining responsibility can be complex. If an employee of the oil change business was guiding your son into the bay and failed to provide proper instructions or warnings, there... View More

3 Answers | Asked in Consumer Law and Internet Law for Ohio on
Q: I tried to order something on internet. It came back customer is blacklisted. I have no idea what that means.
T. Augustus Claus
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answered on Jan 19, 2024

In Ohio, if you attempted to order something online and received a notification that the customer is blacklisted, it means that your name or some identifying information associated with your account has been flagged in a database as a potential risk or has been prohibited from making purchases.... View More

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3 Answers | Asked in Consumer Law and Internet Law for Ohio on
Q: I tried to order something on internet. It came back customer is blacklisted. I have no idea what that means.
James L. Arrasmith
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answered on Jan 21, 2024

It sounds like you encountered an error message stating you have been "blacklisted" when trying to place an online order. Being blacklisted in this context typically means you have been banned or blocked from making purchases from a particular retailer or through a specific payment... View More

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2 Answers | Asked in Consumer Law and Civil Rights for Ohio on
Q: can a funeral home withhold the belongings of decease for her false invoice. I paid what I was informed and agreed to.

false introduction and not disclosing her real location.

charging for a burial that supposed to be Islamic . washed and wrapped by Muslims in specific location and Masjed. She said she did it it her own funeral home in anther city not the place we agreed to, She is not Muslim either. She... View More

T. Augustus Claus
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answered on Jan 18, 2024

In Ohio, a funeral home withholding a deceased person's belongings over a billing dispute may raise legal concerns. Funeral homes are generally expected to provide services in accordance with the agreed-upon arrangements and pricing. If there are discrepancies or false charges in the invoice,... View More

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2 Answers | Asked in Consumer Law and Civil Rights for Ohio on
Q: can a funeral home withhold the belongings of decease for her false invoice. I paid what I was informed and agreed to.

false introduction and not disclosing her real location.

charging for a burial that supposed to be Islamic . washed and wrapped by Muslims in specific location and Masjed. She said she did it it her own funeral home in anther city not the place we agreed to, She is not Muslim either. She... View More

James L. Arrasmith
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answered on Jan 21, 2024

In a situation where a funeral home has provided services not in accordance with your agreed-upon arrangements and has issued a disputed invoice, you have certain rights and options. Firstly, it's essential to review any written agreements or documentation you have regarding the funeral... View More

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1 Answer | Asked in Consumer Law for Ohio on
Q: Is it legal for a merchant to charge a fee to use your debit or credit card? i.e. POS is $4.50, they charge me $5.50?
T. Augustus Claus
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answered on Oct 27, 2023

In Ohio, merchants are generally allowed to charge additional fees for using a credit or debit card, as long as certain conditions are met. However, it's crucial to note that these surcharges or additional fees must comply with the regulations set forth by credit card companies and state laws.... View More

1 Answer | Asked in Consumer Law for Ohio on
Q: I sold a used item with no warranty in working condition. The buyer inspected it and agreed to the price. Now wants refu

He stated I welding on the unit but I didn't but claims he can prove otherwise. Does he have a case?

T. Augustus Claus
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answered on Oct 23, 2023

In Ohio, when you sell a used item with no warranty and the buyer inspects it and agrees to the price, it typically constitutes a private sale under the principle of "caveat emptor," which means "let the buyer beware." This means that the buyer is responsible for inspecting the... View More

1 Answer | Asked in Consumer Law for Ohio on
Q: If I request an itemized statement from a credit card company, do they have to provide it?

I have made electronic and paper check payments. I don't think the credit card company is actually applying both to my balance; both payments are coming out of the accounts and are listed on this company's website (in completely separate spots), but it looks like they're only... View More

Kelly A Rochotte
Kelly A Rochotte
answered on Aug 23, 2023

The short answer is: probably. The longer answer is that their legality in withholding this information — or refusing to put it in one spot — somewhat depends on whether they are considered a banking institution or a third-party nonbanking institution (a private LLC, for example). Most lenders... View More

1 Answer | Asked in Consumer Law, Contracts and Real Estate Law for Ohio on
Q: in Ohio, are HOA's allowed to charge finance charges? they are not a lender or creditor and yet i was charged $3.12

i was late one month and was charged a late fee of $25 which i understand is ok, but also a finance charge. there are no terms and conditions stating this charge and they are not a lender that i am borrowing money from. is this allowed and if so, why?

Joseph Jaap
Joseph Jaap
answered on Aug 7, 2023

If the full amount owed to the HOA, including finance charges, is not paid, then the HOA can record a lien and foreclose it if not paid. The judge would decide if the finance charge is allowable based on the HOA declaration and any actions taken by the HOA board of directors to implement finance... View More

1 Answer | Asked in Consumer Law, Contracts and Construction Law for Ohio on
Q: How long can a contractor take to bill me?

Had roof done on 5/5/22. City inspector found out they didn't have permit. They apparently have an issue with getting the permit and still do not have it. This has been over a year now. I have the money waiting to pay them and am of course willing to pay them if they ever get their legal... View More

Nicholas P. Weiss
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answered on Jun 6, 2023

They can bill you whenever. If there was a written contract then they have six years from the last date of work performed to bring a claim against you for non-payment.

If they were required to get a permit, and didn't, then you have a strong claim under Ohio's Consumer Sales...
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1 Answer | Asked in Consumer Law and Construction Law for Ohio on
Q: Hired contractor to "raise and level house" Fix failed two months after paid in full (20K). What recourse do i have?

I filed a complaint with BBB and have all documentation, including contractor's acknowledgement of failed fix. What are my next steps?

Nicholas P. Weiss
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answered on Dec 12, 2022

If you are in a municipality that requires a contractor bond, then you can make a claim on the bond for the work that is not up to code up to the value of the bond. Otherwise you will have to bring a lawsuit against the contractor. It is likely that you would have a claim under the Consumer Sales... View More

1 Answer | Asked in Real Estate Law, Consumer Law and Contracts for Ohio on
Q: I sold a mobile home to a guy, He paid me cash for it. We agreed it had to be moved off the property it is sitting on

The buyer got a permit and hired a company to move it.

The company came and took the wrong trailer. They brought it back.

Then they called the buyer and told him that the trailer he bought was unsafe to move.

The trailer I sold to buyer is in better shape than the trailer... View More

Joseph Jaap
Joseph Jaap
answered on Nov 18, 2022

He would have to sue you for breach of contract or on some other basis such as fraud, and the judge would determine if you have to return the money. If there is no written contract or anything else in writing to confirm what was agreed between you both, that would make the court case more... View More

1 Answer | Asked in Consumer Law for Ohio on
Q: I bought a stove from Lowe's, paid for installation/haul away, they failed to do either, what can I do?

I bought a stove from Lowe's, paid for installation/haul away, when they showed up they said they could do neither as it required lifting them over a counter (which I had no problem with Best Buy after buying a fridge), isn't this a breach of contract? I had to pay another person to come... View More

Nicholas P. Weiss
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answered on Jan 31, 2024

This is probably a violation of Ohio's consumer sales practices act. At the very least, I would demand a partial refund. If they refuse then you could potentially bring an action against them.

1 Answer | Asked in Consumer Law and Construction Law for Ohio on
Q: We are going through final inspections on a demolition. What is expected timeline on final payment?
Tim Akpinar
Tim Akpinar
answered on Dec 28, 2023

An Ohio attorney could advise best, but your question remains open for three weeks. That's something that would be set by the contract for the project, based on what the parties agreed to. Good luck

1 Answer | Asked in Consumer Law, Contracts, Family Law and Adoption for Ohio on
Q: We were told getting licensed to foster/adopt was free, but now we're being charged. Please see the details.

We took training to foster to adopt. We took all of the training, did everything that was asked of us, and read everything before signing anything. They told us that we are licensed through the state of Ohio to foster to adopt. We have located several children that are up for adoption in other... View More

Todd B. Kotler
Todd B. Kotler
answered on Jul 28, 2023

Write the caseworker from Children Services and ask if you might qualify for a waiver based on income. It sounds like your issue is with a private provider rather than a state agency based on the facts of your question.

1 Answer | Asked in Consumer Law, Personal Injury, Civil Rights and Communications Law for Ohio on
Q: I went through a humiliation in a WhatsApp group, I scheduled a procedure with someone and they came to humiliate me in

I went through a humiliation in a WhatsApp group, I scheduled a procedure with someone and they came to humiliate me in a WhatsApp group because I didn't show up, I paid in full for the service but even so she humiliated me, I'm suffering a lot therefore

Tim Akpinar
Tim Akpinar
answered on Jun 28, 2023

An Ohio attorney could advise best, but your post remains open for two weeks. Unfortunately, despite the bad treatment from the person, a practical legal recourse could be difficult - law firms don't usually handle such matters on a contingency basis. You could reach out to attorneys to try to... View More

1 Answer | Asked in Consumer Law, Real Estate Law, Constitutional Law and Federal Crimes for Ohio on
Q: Does a trailer park have to fix a broken mailbox? Right now all of our mail is being held at the post office.

The mail boxes old and the lock system is now broken so the mail carriers can not open it to deliver our mail. It has been 3 weeks! Does the owners of the park have to fix this and how long do they have?

Todd B. Kotler
Todd B. Kotler
answered on Jun 3, 2023

This would depend entirely on your agreement with trailer park. Trailer parks so not fall under the landlord tenant act unless you are renting the trailer rather than just the lot.

1 Answer | Asked in Consumer Law, Tax Law, Appeals / Appellate Law and Business Law for Ohio on
Q: I.ve been erroneously garnished by the tax dept I am looking for the best course of action after....

They think I am running a business that has been defunct for 9 years. I produced evidence that this was not the case and proof I made them aware of this years ago. I sent this to the tax office, Attorney General and the courts. They were dragging their feet so I contacted Ohio Senate and got them... View More

David Ostrove
David Ostrove
answered on May 25, 2023

Keep om writing to the authorities not less often then every three weeks. Explain everything, in detail. Do not give up. Eventually you will indeed get their attention and they will respond in a correct positive manner. Don't give up!

DAVID OSTROVE

Attorney at Law

6157 Wooster Ave

L.A., CA 90056

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