Q: Do you handle bank account fraud?
A friend of mine had a text from Zelle (aka Synovus Bank) regarding a suspicious transaction. They asked personal questions, in which he answered. Within 6 minutes they transfered over $7,000! He disputed it with the bank in which there turned down. He also reported it to the police with the name and address, the bank as yet to send the detective any information. Is there any legal action that can be done towards the bank or the transfer company ?
A: You should go to the bank directly and speak with the branch President and explain what happened and see if they can reverse the charges. If the number on your caller ID is a Synovus Bank number, they may be more inclined to investigate the matter and possibly reverse the charges.
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