Los Angeles, CA asked in Consumer Law for California

Q: Prepaid for 30 personal training sessions at a gym, used 11, then moved out of area. They won’t refund remainder.

Am I legally allowed a refund of services even though it’s past their “5 day refund” timeline for full refund? I did sign their contract and whatnot but at this point, it’s services not received for money spent. Am I entitled to a refund?

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1 Lawyer Answer
Scott Richard Kaufman
Scott Richard Kaufman
  • Consumer Law Lawyer
  • Los Altos, CA
  • Licensed in California

A: I've seen this before can't remember exactly when/where but, almost all legit gym contracts have a clause in them about moving out of the area. The question is how they define out of the area and how you define it. So take a look at your contract for your answer!!

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