Q: My car was stolen and my insurance company has done nothing to settle my claim since 4/16/21
My business has gone down hill because I DO NOT HAVE TRANSPORTATION. I paid for the highest package and never received one ounce of what their contract stated. This is fraud and I need an attorney asap. I am in San Diego but my insurance agent is in Beverly Hills.
I suspect there is more to the story, but basically you have probably have an insurance bad faith claim against the insurance company, not the agent. I would contact the adjuster and/or the adjuster's supervisor and find out why they have not settled your claim. Sometimes, the resolution of the claim depends upon you providing documentation and complying with a request for an examination under oath. If you have done everything you need to do, and the insurance company still will not pay, file a complaint with the California Department of Insurance.
If that still does not get their attention, consider filing a lawsuit. If the value of the car is under $10,000, you might want to file it yourself in small claims court. If the insurance company owes you more than that, retain an attorney and file in Superior Court.
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