Q: Made shirts for person who ruined them and now demanding money back
She did not advise me she did this until 24 hours later because the said reason she says she had to wash them was due to animal hair and smoke smell, which is a complete lie. I asked why she did not contact me immediately when her husband returned with them if they were in that alleged condition. She claims she just didn't want to embarrass me. I don't believe that either. I did take a picture of the shirts prior to my delivery and you can't see anything at all on them period. When I explained that she washed them too soon and that was not my fault she ruined them she then took to Facebook and is slandering me all over our local community group even putting in personal info of mine and telling her made up story. What can I do? I don't feel since she ruined them that I am responsible to refund her. I am not a business this is a hobby and I have a group on Facebook full of family and friends that will have me make stuff for them.
A: Don’t refund anything unless there is some merit to her claim. Otherwise, call her bluff.
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