Spring Lake, NC asked in Consumer Law for North Carolina

Q: Hi. Do we have a case against a car company who's giving us alot of red tape to get our car back after we have paid what

We owed last last Friday? 1st they said the car was already on auction to be sold. After we paid everything they said 5-10 bus days, today they said maybe tomorrow. Another person is now saying the car is in Charlotte. NC. and it will take another 10 days to do paperwork before we can come get the car or they drive it back to our home. We have been using another family members car to get back and forth to work. What do we do now? Thank you.

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1 Lawyer Answer
Lynn Ellen Coleman
Lynn Ellen Coleman
  • Licensed in North Carolina

A: Unfortunately, this is too complicated to answer online. If all you have been getting is verbal reassurance from the lender, you may be in trouble and the car may already have been sold. You need to get something in writing from the lender. Contact a local attorney for assistance with the specific details. The attorney will need to review a copy of the loan agreement, any billing statements, etcetera as well as ny documentation such as emails it text messages of your communications with the lender.

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