Q: We got an email from who we thought was our Singapore supplier asking for payment. Payment was sent and goods received.
Our thread of emails between us and our supplier was somehow intercepted. Over email the person told us the bank information had changed. We sent the wire to the account that was advised. We got the goods. Whoever hacked my suppliers email cut the email communication between us off since they weren't getting our emails. My Singapore supplier has sent me a letter of demand from his Singapore lawyer demanding we pay them. On our end we already paid the funds to the account we were sent through email from the person impersonating to be my supplier. Our company is based in the USA. Need to know what action we need to take to protect ourselves.
You have fallen victim to one of the pitfalls of email versus telephone.
Your problem is more complex than can be answered here. You need to contact a good International Lawyer, either in your city, or NYC if you are close. Your facts are "too skinny" for someone on a question board like this to answer, but a good local international lawyer is your only option. You should have had one on retainer since you started engaging in international business.
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