Orlando, FL asked in Business Law, Consumer Law, Contracts and Internet Law for Florida

Q: If an online seller from another state violates a law in my state, are they bound to my states law?

Online seller renewed a year long subscription without advance notice and is refusing a refund even though I canceled immediately. This is illegal in FL but they are based in Massachusetts

1 Lawyer Answer
Charles M.  Baron
Charles M. Baron
Answered
  • Consumer Law Lawyer
  • Hollywood, FL
  • Licensed in Florida

A: If you are buying while in Fla., Fla. law should apply. Regardless, to take legal action, you must see the terms that you agreed to for what procedures and venues apply for resolving any dispute. You likely checked a box for "terms and conditions". By doing that, you agreed to the terms and conditions. They may contain an arbitration clause, requiring you to use an arbitration service instead of suing in court, or they may contain an option for suing in small claims court. They may also contain a term requiring you to provide presuit notice or engage in a mediation before you can take legal action.

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