Q: What are my rights regarding car repair under warranty? Are no spare parts available or a timeline?
My car has failed and is still under warranty (bought new on January 2021, 32 months now, and has 19,900 miles). The dealership and manufacturer cannot find the spare part, and the car is still with the dealership for a week now. They cannot provide a timeline for this spare part and refuse to provide a loaner or alternative.
A: A warranty is a contract. You will need to review the terms of the warranty. It will state the manufacturer's obligations to you including whether they have to provide a loaner.
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