Sacramento, CA asked in Consumer Law for California

Q: A mechanic told me $6000 would fix my car. I paid, it is still broken. They want 11500 more to fix it now. Is that legal

I was assured that the pricey 6k fix was all it needed. Paid cash, picked it up and it broke down an hour later (after they had it for over a week) with same exact symptoms I had taken it in for.

They sent a tow truck and picked up me and the car where it broke down, had it for a week and just called and said they didn’t know 2 cylinders were leaking and now they need $11500 to make it driveable.

Am I entitled to a refund? They made it seem like a cut and dry repair. I authorized the $6k repair by phone with no paperwork til I picked it up. The receipt came with a warranty, but it’s in my car at the shop.

I commute 50 miles 6x a week to work near Lake Isabella, where this work was done at Precision Auto Repair. The guy is telling me to finance the 11,500 but that plus the six thousand is more than my 2013 Range Rover Sport is worth.

I feel like a total idiot, am I just out $6000?

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2 Lawyer Answers
James L. Arrasmith
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Answered
  • Consumer Law Lawyer
  • Sacramento, CA
  • Licensed in California

A: Under California law, you may have legal recourse against the mechanic if they provided a warranty for the initial repair, and the same issues persist. Consult with an attorney to assess your options for potential remedies, such as seeking a refund or pursuing a claim for breach of warranty.

Scott Richard Kaufman
Scott Richard Kaufman
Answered
  • Consumer Law Lawyer
  • Los Altos, CA
  • Licensed in California

A: You want to speak to a lemon law attorney asap and you also want to make a complaint with the bureau of automotive repair...

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