New Albany, IN asked in Consumer Law, Contracts and Insurance Bad Faith for Indiana

Q: Can my homeowners insurance refuse to replace my furnace if it was damaged by a power surge and voided the warranty?

The AC/furnace is 4 months old and had a 10 year warranty. The power surge voided the warranty. The insurance company wants to fix it instead of replacing it, which means I lose the remaining 9+ years of warranty. They also want to pay me $500 to replace a $1200 washing machine that the power surge also damaged. The power surge was caused by a Duke Energy transformer catching fire.

1 Lawyer Answer

A: An Indiana attorney could advise best, but your question remains open for two weeks. On option might be to discuss their proposed repair/component replacement with your furnace company (if you mean their warranty) - if the power surge only affected control components. Another route could include discussing options with an attorney. Good luck

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