Q: Hello Chad flooring installed in my home. The contractor installed the floors wrong twice.
I did not pay after the second install because the floors are still uneven, wavy and buckling income areas. I reached out to them again and they said the floors will have to be reinstalled. I was just told my account will go into collections if I don't pay them. I wrote to them twice for a copy of my contact but have not received a reply. Do I have any options?
A: You have posted your question in Arbitration so I assume you have some basis for believing that there is an agreement to arbitrate in the contract. Go to the Chad site and see what it provides regarding disputes. Perhaps it provides for arbitration. They are required to provide you with a copy of the contract so go back to when you hired them. Was there an email? Check it. It may have a link to a contract. If you cannot find the contract, perhaps you should hire an attorney to demand the contract from the Corporation. If you receive nothing, you can still commence an arbitration to smoke them out. If they fail to move to stay the Arbitration they may be held to have agreed to participate by answering your Demand for Arbitration. All you need to do to start an Arbitration is to serve a Demand with your claims, including attorneys' fees and Arbitration Fees.
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