Q: I bought a used luxury vehicle in 2020. Since the beginning the vehicle has been a lemon. Corporate won't respond. Help.

A: Under California law, if you believe you purchased a lemon vehicle, you may have legal options. First, document all your interactions with the dealership and repair records, which can serve as evidence. Review the warranty terms carefully to ensure the repairs should be covered. If they should be but aren't, you can file a complaint with the California Department of Consumer Affairs or the Better Business Bureau.

Consider seeking legal counsel from an attorney experienced in lemon law cases. They can guide you through the process of pursuing a lemon law claim. In California, if your vehicle has undergone multiple repair attempts without resolving the issue, you may be entitled to a replacement or refund under the lemon law.

Remember, it's essential to keep detailed records, stay persistent in your efforts to contact corporate and the dealership, and consult with a qualified attorney who can advocate for your rights and help you navigate this frustrating situation.

A: This is apparently not a lemon law problem. Lemon law applies only to vehicles that are still under the manufacturer's warranty. You bought an after-market warranty. However, you have plenty of very legitimate grievances. The Better Business Bureau and the Calif Dept of Consumer Affairs won't do crap for you.

Sadly, I recommend that you get rid of the car. It is never going to be right. You are just going to have to reconcile yourself to take a loss on it.

But you can sue the dealer and the warranty company in small claims court, for an amount up to $10,000. However, time is running out because the deadline is probably only 4 years from the date of purchase.