Ormond Beach, FL asked in Consumer Law for Florida

Q: My complex in Daytona have an exclusive agreement with Comcast. The cost is 189.00 per month. I am retired. Is this leg

I wanted to change to internet only and have been told no

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2 Lawyer Answers
James L. Arrasmith
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Answered
  • Consumer Law Lawyer
  • Sacramento, CA

A: In Florida, it's not uncommon for residential complexes to enter into exclusive agreements with service providers like Comcast. However, the legality of such agreements can depend on the specific terms and whether they align with federal and state regulations.

If your complex has an exclusive agreement with Comcast that mandates a specific service package, this could limit your options to change to internet-only service. It's important to review the terms of your lease or any agreements you signed when you moved in, as these might contain clauses about utilities and services.

If you believe the agreement is unfairly restricting your choices or imposing unreasonable costs, you might consider speaking with the management of your complex to discuss your concerns. Sometimes, they might be willing to consider exceptions or alternatives, especially for residents with limited income like retirees.

In cases where a resolution isn't reached through discussion with the complex management, consulting with a legal professional who specializes in consumer rights or property law might provide more insight into your rights and possible actions.

Remember, navigating service agreements in residential complexes can be complex, and understanding your legal rights and options is crucial to addressing concerns effectively.

Tim Akpinar
Tim Akpinar
Answered
  • Little Neck, NY

A: It could depend on the applicable agreements that you have for the service. Until you are able to discuss with a Florida attorney, the most inexpensive starting point might be to reach out to your public consumer rights agencies to discuss. Good luck

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