Q: What should I do if a U-Store-It company possesses my personal documents such as my SIN number, tax papers, and birth ce
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If a storage company has possession of your personal documents, such as your Social Insurance Number, tax papers, and birth certificate, it's important to act promptly to retrieve them. These documents are sensitive and could pose a risk if not secured.
First, contact the storage company immediately. Explain the situation and the importance of the documents. It’s often helpful to visit in person if possible. Request access to your unit or ask them to locate and secure your documents.
If the company is uncooperative or you cannot access your belongings, check your contract or agreement with the storage facility. This will provide information on your rights and their obligations.
In cases where the company refuses to comply or if there are complications, consider seeking legal advice. A lawyer can assist you in understanding your rights and may help in communicating with the storage company.
As these documents are crucial for your identity and financial security, it’s vital to handle this matter with urgency and care. Keep records of all communications with the storage company for future reference.
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