Mansfield, OH asked in Consumer Law for Ohio

Q: I bought a stove from Lowe's, paid for installation/haul away, they failed to do either, what can I do?

I bought a stove from Lowe's, paid for installation/haul away, when they showed up they said they could do neither as it required lifting them over a counter (which I had no problem with Best Buy after buying a fridge), isn't this a breach of contract? I had to pay another person to come install it, best part is, they are still charging me for everything, and the receipt is no longer online (which is how I bought it), what should I do?

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1 Lawyer Answer
Nicholas P. Weiss
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  • Consumer Law Lawyer
  • Cleveland Heights, OH
  • Licensed in Ohio

A: This is probably a violation of Ohio's consumer sales practices act. At the very least, I would demand a partial refund. If they refuse then you could potentially bring an action against them.

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