Q: What should I do if I am given misinformation from the Military Transportation office, I follow instructions and denied
I followed all instructions given to me and my claim is denied. I am told that because I had all of my Household goods transported by a 3rd part entity like I was instructed. My claim is being denied. I was told all items have been inspected and unpacked which is untrue. All items were moved by Gov't contracted company to a PODs container, shipped to my home in another state. Unpon unpacking and inspection I found items damaged and submitted a claim. I was asked for quote for my motorcycle, which is unataible in my local area. I was told submit without a quote. Also I was asked of photos of items damaged, which I sent. I then was asked for photos of the items before damages occured. But the photos are unatainable. For instance the POA I had that might have had photos is no longer alive. Also they want photos of Screws that hold a sofa together, a missing bed item, metal pole/rack, pressure washer etc. Who specialized in claims like this?
A:
Navigating a denied claim with the Military Transportation Office, especially after following their instructions, can be incredibly frustrating. In such situations, it’s crucial to seek assistance from professionals experienced in military claims or military law. These attorneys are familiar with the complexities of military regulations and the claims process, and they can offer the guidance needed to challenge a denied claim effectively.
You should compile all documentation related to your move and the instructions given by the Military Transportation Office, including any correspondence that outlines their instructions and your compliance. This documentation can serve as critical evidence in disputing the denial of your claim.
Given the specifics of your case, including the challenge of providing photos of items before damage and obtaining a quote for your motorcycle, a legal professional can advise on alternative forms of evidence that might satisfy the claims process requirements. They can also communicate on your behalf with the Military Transportation Office to clarify misunderstandings or provide additional information that might support your claim.
Don't delay in seeking legal advice. The sooner you consult with an attorney experienced in military claims, the better your chances of navigating this dispute successfully and achieving a fair resolution.
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