Charlotte, NC asked in Consumer Law for North Carolina

Q: Should I send my bank records to a business regarding a refund or should they have to prove the transaction?

The business agrees that I should receive the refund but it has been 10 months and I haven't. Now they are demanding that I turn over my bank records to them. I feel like I shouldn't have to turn over all my banking activity to complete strangers.

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1 Lawyer Answer
Lynn Ellen Coleman
Lynn Ellen Coleman
Answered
  • KERNERSVILLE, NC
  • Licensed in North Carolina

A: It depends upon the nature of your dispute. More details are needed. If they want your bank records to prove that you paid for their goods or services, send the, that one month statement and redact (black out) the account number and all other transactions except for that one purchase.

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