Q: What options do I have against a roofer who has replaced a roof and the workmanship is not up to industry standards?
We had our roof replaced 9 months ago and once it was finished, we paid what we owed based on the contract. After a few weeks we realized the work that had been done was not what we agreed upon. They replaced the roof again, then we found more issues on one section of the roof. They replaced just that one section again. A few months later we noticed more issues, where the work was not done in a workmanlike manner. We attempted to get them to come look at it, and they failed to show up numerous times. Per our contract, we sent them a request to remedy via certified mail. Per the contract, once they receive the request, they have 30 days to rectify the issue before we can take legal action. After receiving the request, they came out to look at the roof and determined they would need to replace the whole roof again, but have failed do anything. We are now past the 30 days and I am wondering what legal actions I can take. The amount that we paid was well over the small claims limit.
A: You likely have a claim under Ohio's consumer sales practices act for an unconscionable practice. Contact a consumer attorney.
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