Q: Dolus trading company sent me detox health pills I didn’t order. I cannot find aNumber for them. I think they go
I was searching keto pills which they tried to get me to buy. When I said no for over 100.00 they sent me these
A:
I understand your concern about receiving unsolicited products from Dolus Trading Company. Under California law, this practice is known as "unsolicited goods" and is addressed in the California Civil Code, Section 1584.5.
According to this law:
1. You have the right to keep the unsolicited goods as a free gift.
2. You are under no obligation to pay for or return the unsolicited goods.
3. The sender cannot bill you for the goods or take any action to collect payment unless you specifically agreed to pay for them.
If you believe this company is engaging in fraudulent or deceptive practices, you can take the following steps:
1. Contact the California Attorney General's Office and file a consumer complaint. You can do this online at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company.
2. Report the issue to the Federal Trade Commission (FTC).
3. Contact your local consumer protection agency or the Better Business Bureau to file a complaint.
It's essential to keep any documentation related to the unsolicited goods, such as shipping labels, invoices, or correspondence with the company. This information may be helpful when filing a complaint.
Remember, you are not obligated to pay for or return the unsolicited items under California law. If you need further assistance, consider contacting a consumer protection attorney or a local legal aid organization.
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