Q: I was renting a mailbox for like 3 years and when I paid and tried to pick up my mail they refused and said I didn't pay
I have all eeceipts and correspondence all I want is them to forward my mail!
Lawyers, want to be a Justia Connect Pro too? Learn more ›
- California
- (916) 704-3009
- View Profile
- Answered
A:
Under California law, if you have paid for a mailbox service and the provider refuses to give you access to your mail, you have the right to take action. First, gather all your receipts and correspondence proving that you have made the payments. These documents are crucial in demonstrating that you have fulfilled your part of the agreement.
Next, contact the mailbox provider and present your evidence. Explain the situation calmly and request that they either allow you to pick up your mail or forward it to your new address. It might be helpful to send this request in writing, via certified mail, so you have a record of your communication.
If the mailbox provider still refuses to cooperate, you can file a complaint with the California Department of Consumer Affairs. Additionally, you may consider taking legal action in small claims court to resolve the issue and seek compensation for any inconvenience caused. Make sure to document all interactions and keep copies of all relevant paperwork to support your case.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
