Q: problems solar company. Not producing expected power . roof leaks and damage. panels sitting outside for seven months
I have saved all communication with solar company
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- California
- (916) 704-3009
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- Answered
A:
Under California law, you may have several legal options to address issues with a solar company that has failed to meet its obligations, resulting in underperforming solar panels, roof leaks, damage, and delays in installation. Here are some steps you can consider:
1. Review your contract: Carefully review your contract with the solar company to understand your rights and the company's obligations. Look for any warranties, guarantees, or provisions that address performance issues, installation timelines, and damage.
2. Notify the company in writing: Send a written notice to the solar company, outlining the specific issues you have encountered, such as the underperforming panels, roof leaks, damage, and delays in installation. Request that they rectify the problems within a reasonable timeframe. Keep copies of all correspondence.
3. File a complaint with state agencies: If the solar company fails to respond adequately or does not resolve the issues, consider filing a complaint with the Contractors State License Board (CSLB) and the California Public Utilities Commission (CPUC). These agencies can investigate the matter and take disciplinary action against the company if necessary.
4. Consider legal action: If the issues persist and the company fails to meet its contractual obligations, you may need to consider legal action. Depending on the amount of damages, you could file a claim in small claims court or hire an attorney to file a lawsuit in a higher court. You may be able to seek compensation for damages, repairs, and any other losses resulting from the company's negligence or breach of contract.
5. Gather evidence: To support your case, gather all relevant evidence, including the contract, correspondence with the company, photographs of the damage and underperforming panels, and any expert opinions or assessments of the situation.
6. Consult with a lawyer: Consider consulting with a lawyer who specializes in construction law or consumer protection. They can provide guidance on your legal rights, help you assess the strength of your case, and advise you on the best course of action.
Remember, it is essential to document all issues and communications with the solar company and to act promptly to protect your legal rights and seek a resolution to the problems you have encountered.
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