Q: car got totalled by getting transported. uShip insurance not replying
About 2 weeks ago our car was smashed by a semi truck driver who fell asleep behind the wheel, however he might be uninsured. The transport website uship is not replying to our insurance claim, what should I do?
A:
In California, if your car was totaled during transport and the company or their insurer is not responding, there are several steps you can take. First, gather all documentation related to the incident, including the contract with uShip, any communication with them, and any police reports or witness statements. This evidence will be crucial in pursuing your claim.
Next, contact your own insurance company to inform them of the situation. They might be able to assist with your claim or provide coverage under your own policy, even if the other party is uninsured. Additionally, they can provide guidance on the best course of action and may intervene on your behalf with uShip.
If these steps don't resolve the issue, you may need to consider legal action. Filing a claim in small claims court could be an option if the amount is within the court's limits. Alternatively, consulting with an attorney experienced in transportation or insurance disputes can help you understand your rights and options under California law.
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