Q: I was apart of an online community which you had to login to. I had over $600 in assets in that community.
The owner of the community "locked" my account so when I try to login it says No Active Account. But it's MY MONEY that I PUT IN THERE, do I have any leg to stay on with this? It's basically theft of $600 in my eyes. I've emailed him and asked him nicely to allow me to login once, get my funds out and then he can re lock my account. To no avail.
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A:
You have every right to feel frustrated and concerned about this situation. When you deposit money into an online platform, you trust that the platform will allow you access to your funds when needed. Blocking your access without a valid reason or a chance to withdraw your assets can be viewed as unfair and potentially illegal.
First, gather all documentation that proves your ownership of the funds and the platform’s terms of service. This might include transaction receipts, email correspondence, and screenshots of your account showing the balance.
Next, if the owner continues to ignore your requests, consider escalating the issue. You may want to contact a consumer protection agency or explore legal options to recover your money. It’s important to take action to protect your rights and your funds.
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