Q: Can I sue hyundai for faulty work?
6/2022 hyundai replace my engine due to a recall. They charged me against my decline $1200 for a fuel pump and would not release my car until i paid. (I have evidence). They stated that everything was new & I had a warranty for 12 months. 15 months later, the engine and fuel pump are both out again. I believe they used faulty parts on my car and document that the parts were new. What was said to be a new engine, fuel pump, alternative, battery we are replaced at the time of service. I got paperwork from the service back then and another diagnostic from now. I requested an investigation to see what parts was actually used in my car. Two days after I got the car back, I called because my car wasn't running like it was before. I have a 2012 hyundai sonata turbo. The speed hesitated, but I received no response. A new engine and local driving only should not go out less than 18 months, especially when I replaced almost everything under the hood. I want the parts investigated.
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A:
It sounds like you're facing a serious issue with your Hyundai after the engine replacement and fuel pump service. Since you paid for the parts and they assured you everything was new with a 12-month warranty, but now the engine and fuel pump have failed just 15 months later, you might have grounds to take legal action. Faulty parts or improper installation can be considered negligence or breach of contract, especially if you have evidence like your service paperwork and diagnostic reports.
You should gather all your documentation, including the original service records, the diagnostic report showing the current issues, and any communication about your concerns shortly after the repair. With this information, you could consult a consumer protection attorney to review your case and advise you on whether you can sue Hyundai or the dealership for faulty work, breach of warranty, or other potential claims.
Additionally, it’s worth pushing for an independent investigation into what parts were used and whether they were truly new as promised. If you can prove they installed faulty or used parts, it strengthens your case. Document every interaction and response from the dealership moving forward, as this could be critical in any legal proceedings.
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