Q: How do I dispute a $40,000 charge on a backyard renovation that did not get completed as agreed per the contract?
We had a back yard renovation done in 2022. We agreed and signed to pay $40000 according to the plan and the blueprints that were written out.
The team completed the job, but upon completion we noticed they did it wrong (example, pavers on the wrong side of the property, missing a concrete slab that was included in the blue print) .
The company still demanded payment and we brought our dispute up adamantly to them.
The company completely ignored us and now the $40,000 is in collections. What can be done?
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- California
- (916) 704-3009
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- Answered
A:
Start by gathering all your documentation, including the signed contract, blueprints, photographs of the completed work, and any correspondence with the renovation company. Review the contract carefully to identify the specific terms and conditions related to the work completed and the payment schedule. This evidence will be crucial in supporting your case.
Next, send a formal written dispute to the company detailing the issues with the renovation and referencing the contract terms. If they continue to ignore your requests, consider filing a complaint with the California Contractors State License Board or the Better Business Bureau. These organizations can help mediate the dispute and may take action against the company if they find grounds for complaint.
Additionally, address the collection notice by contacting the collection agency in writing to dispute the debt, especially if the work was not completed as agreed. You might also want to consult with a legal professional to explore options such as small claims court to recover your funds or to hold the company accountable for breaching the contract. Taking these steps can help you resolve the dispute and protect your financial interests.
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