The Bronx, NY asked in Consumer Law, Contracts, Products Liability and Small Claims for Massachusetts

Q: How would I pursue legal action for this incident. What would be the best course of action?

I live in Massachusetts

Last year I had purchased a new car battery, with a warranty on it. Not even six months after, there was an issue with the acid holes on the battery which couldve caused the car to explode. We took it to the dealership to honor the warrany, but they didnt. The manager told us after the fact the warranty was applicable here but since we had already paid there was nothing he could do. We paid for a new battery and repairs but we found out a year later that they never changed the battery. And we had been driving with the same dangerous battery for a year

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